FAQ
Where is Hanover Township?
Hanover Township is a growing community in Illinois with a population of over 105,000 residents located approximately 30 miles northwest of Chicago’s Loop. Hanover Township encompasses 36 square miles and houses six communities within our jurisdiction: Streamwood, Bartlett, Hanover Park, Elgin, Schaumburg and Hoffman Estates. The Township is primarily responsible for Human Services not regularly offered by incorporated municipalities. These Human Services include an Office of Community Health, a Senior Center, a Youth and Family Services department with a staff of full time family therapists, a General Assistance office which administers local, state and federal welfare programs that distribute food to residents in need, Mental Health Board, Assessors and Clerk’s Office and various internal support departments. You can find directions by clicking here.
How can I file a Freedom of Information Act Request?
All public records in the of Hanover Township are available to any person for inspection or copying, in accordance with the Freedom of Information Act. For information related to the public’s rights under the Illinois Freedom of Information Act, please visit the Attorney General website.
To request public record from Hanover Township, please submit in writing, (either via email, fax, or mail), a letter detailing the documents you are requesting to have access. The letter should be sent to our Freedom of Information Officer.
Freedom of Information Officer
Hanover Township
250 S. Route 59
Bartlett, IL 60103
Fax: (630) 837-9064
jbarr@hanover-township.org; kvana@hanover-township.org
The requested public records that the individual is entitled to receive will be provided promptly; and except for unusual circumstances as permitted under the Freedom of Information Act, they will be made available within five working days from the date of receipt of the request.
In the event that the request for records cannot be complied with, a written denial notice stating the specific reasons for the denial will be delivered to the person making the request. Any person denied access to inspect or copy any public records may appeal such denial by providing written notice of the appeal to the Illinois Attorney General Public Access Counselor at publicaccess@atg.state.il.us or mail to:
Public Access Counselor
Office of the Attorney General
500 S. 2nd Street
Springfield, Illinois 62706
Public Records Fees
Information may be requested by electronic means or print. Single copies of public records are made available at no charge. However, in accordance with the Freedom of Information Act, a fee may be charged for providing copies of any other records or documents that exceed 50 pages, require color, or oversized pages. Shipping costs may be charged.
For more information on the Freedom of Information Act, please contact James Barr or Kristin Vana at (630) 837-0301.
What are the Township's Hours?
Hanover Township is open Monday - Friday, 8:30 AM to 4:30 PM; however, many of our departments are open in the evenings and on weekends to accommodate our residents' busy lifestyles. Please be sure to visit the department pages for specific hours and event details.
Where can I find your most recent newsletter?
Our newsletter is published three times a year. You can see our most recent edition by clicking here, or subscribing to our E-Newsletter service by clicking the button below. If you missed an issue, please contact (630) 837-0301.
I have a question on my Cook County property tax bill... Where can I go since Rolling Meadows closed?
Our Township Assessor's office, located at 250 South Illinois Route 59, in Bartlett, is an advocate on your behalf. Our helpful staff will answer any question you have, and guide you through the process of filing an exemption, appeal, or inquiry to the Cook County Assessor's Office. Contact them at (630) 837-0301 or visit their department's webpage located in the "Department" drop down menu at the top of this page.
Can I get a Passport at Hanover Township?
You sure can! The Township offers easy access hours, as well as a short lines and friendly staff to help process your Passport. If you need immediate assistance, visit the Administrative Services department page by clicking on the "Department" menu option at the top of this page; or call (630) 837-0301.